General Conditions

Last Updated: September 2025

Overview

This website is operated by Veloris. By visiting the site and/or making a purchase, you are using our Service and agree to these Terms and Conditions (“Terms”, “TOS”), including any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully. If you do not agree with all the Terms, you may not access the website or use any of our services. Any new features or tools added to the site are also subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms at any time.

Title

1. Online Use Terms

2. General Conditions

3. Accuracy, Completeness, and Timeliness of Information

4. Changes to Services and Prices

5. Products or Services

6. Billing Accuracy and Account Information

7. Optional Tools

8. Third-Party Links

9. User Comments, Feedback, and Submissions

10. Personal information

11. Errors, inaccuracies, and omissions

12. Prohibited uses

13. Disclaimer of warranties; limitation of liability

14. Indemnification

15. Severability clause

16. Termination

17. Entire Agreement

18. Governing Law

19. Changes to the Terms

20. Contacts

1. online use terms

You represent that you are at least of legal age in your jurisdiction and authorize use by your minors. You may not use the products for illegal/unauthorized purposes or violate laws (including copyright). Sending worms, viruses, or destructive code is prohibited. Violation results in immediate termination of the Services.

2. general conditions

We may refuse service at any time and for any reason. Your content (excluding credit card information) may be transmitted unencrypted across various networks and may undergo technical adaptations to meet network or device requirements; credit card information is always encrypted during transfer. Without our express written consent, you may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service. Section headings are included for convenience only.

3. accuracy, completeness, and timeliness of information

We are not responsible if any information on this site is not accurate, complete, or current. The material provided is for general information only and should not be relied upon as the sole basis for making decisions. Use of the site is at your own risk. Historical information may not be current. We reserve the right to modify the contents at any time without any obligation to update information. It is your responsibility to monitor changes to the site.

4. changes to services and prices

Prices are subject to change. We may modify, suspend, or discontinue the Service (or any part of it) at any time without notice and without liability.

 

4A. Conclusion of the Contract
The presentation of products does not constitute a binding offer but rather a non-binding online catalog. By clicking “Buy,” you are submitting an offer to purchase. You will immediately receive an automatic email confirming receipt of your order; however, this does not constitute acceptance of the contract.

 

4B. Warranty
The statutory warranty rights apply.

5. products or services

Some products or services may be available exclusively online and in limited quantities; returns or exchanges are subject to our Return Policy. We make every effort to accurately display the colors and images of our products, but we cannot guarantee that your device’s display will reflect them accurately. We reserve the right to limit sales to any person, geographic region, or jurisdiction, to limit quantities, to modify product descriptions or pricing, and to discontinue products at any time. We do not warrant that the quality of any products, services, information, or other materials will meet your expectations, or that any errors will be corrected. Products are shipped directly from our supplier in China to the consumer. Any applicable charges, such as customs duties or import taxes, are the responsibility of the customer.

6. billing accuracy and account     information

We may refuse orders and limit or cancel quantities purchased per person, household, or order (based on account, payment card, or billing/shipping addresses). In the event of a modification or cancellation, we may contact you using the contact details provided. We reserve the right to limit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. You must provide and maintain current, complete, and accurate purchase and account information (including email address, payment card numbers, and expiration dates). Please refer to our Return Policy.

7. optional tools

We may provide you with access to third-party tools on an “as is” and “as available” basis, without any warranties, representations, or liability. Your use of such tools is entirely at your own risk and subject to the terms and conditions of the respective third-party provider.

8. third-party links

The Service may include third-party materials. Links may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials, and we assume no liability for any damages arising from your interactions or transactions with third parties. Please review their policies carefully and direct any complaints, claims, or questions to those third parties.

9. user comments, feedback, and submissions

If you submit (whether requested or voluntarily) suggestions, ideas, or materials (“Comments”), Veloris may edit, copy, publish, distribute, translate, and use them without limitation and without any obligation of confidentiality, compensation, or response. We may monitor, edit, or remove content that is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s rights or these Terms. Comments must not infringe upon third-party rights or contain illegal, offensive, obscene material, or malware. Do not use false email addresses or misleading identities. You are responsible for your own comments. Any additional customs clearance fees and/or duties are not included in the price and are the responsibility of the customer.

10. personal information

The provision of personal data through the Store is subject to our Privacy Policy (see the dedicated page).

11. errors, inaccuracies, and omissions

The site/Service may contain typographical errors, inaccuracies, or omissions (including descriptions, prices, promotions, offers, shipping costs, transit times, or availability). We reserve the right to correct errors, modify or update information, or cancel orders if any information is inaccurate, at any time and without prior notice (including after an order has been placed). We are under no obligation to update or clarify information, except where required by law.

12. prohibited uses

In addition to other prohibitions, you may not use the site or its content for: unlawful purposes; encouraging others to engage in unlawful acts; violating any regulations or laws; infringing upon intellectual property rights; harassing, abusing, defaming, intimidating, or discriminating; providing false or misleading information; uploading viruses or malware; collecting or tracking personal data; engaging in spam, phishing, crawling, or scraping; obscene or immoral purposes; or attempting to bypass security measures. Violation of any of these prohibitions may result in termination of your use of the Service.

13. disclaimer of warranties; limitation of liability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, nor do we guarantee the accuracy or reliability of the results. We may remove or terminate the Service without prior notice. Use is at your own risk. The Service and products are provided “as is” and “as available,” without any (implied) warranties, including but not limited to merchantability, fitness for a particular purpose, durability, title, and non-infringement. Some jurisdictions do not allow the exclusion or limitation of warranties; in such cases, only the maximum limitations permitted by law shall apply.

14. indemnification

You indemnify Veloris and its affiliates from any claims (including reasonable legal fees) made by third parties arising from your violation of these Terms, the law, or the rights of third parties.

15. severability clause

If any provision is unlawful, void, or unenforceable, it shall remain enforceable to the fullest extent permitted by law; the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

16. termination

Obligations or liabilities incurred prior to the termination date shall survive termination. These Terms remain in effect until terminated by either you or us. In the event of (suspected) violation, we may terminate without notice; all amounts due up to the termination date remain payable, and access to the Service may be denied.

17. entire agreement

Failure to exercise any right shall not constitute a waiver. The Terms and the policies posted constitute the entire agreement and supersede any prior or contemporaneous understandings. Any ambiguities shall not be construed against the drafting party.

18. governing law

The Terms and any separate agreements for the Services shall be governed by the laws of the Netherlands.

19. changes to the terms

The current version is available on this page. We may modify parts of the Terms by posting updates. It is your responsibility to check for changes; continued use constitutes acceptance.

20. contacts

Questions about the Terms: info@veloris.nl